retention

Last week, Germany’s ruling parties – a coalition of SPD & CDU, with efforts in the digital area recently spearheaded by minister of interior Wolfgang Schäuble (pictured) – passed a bill for new data retention laws*.

Nielsen//NetRatings has announced the leaders in three Web categories. Search, career development and multi-category travel have had high month- over- month visitor retention rates from June to July, but also had audience overlap with other competitors in their categories.

Google's Global Privacy Counsel Peter Fleischer appears to be a master of textual undercurrents (what the reader understands as "between the lines"), responding to Privacy International's recent condemnation of the company's privacy policies without mentioning the group itself.

Two years may be too long to keep search information without some kind of justification, according to the European Union.

An interesting, albeit controversial, set of statistics was provided by Compete.com last week outlining the top 20 online properties that a pool of 2,000,000 people spent the most time on in December 2006.

You attract them, you screen them, you interview them, you hire and train them, and then they leave you. It is estimated that employee turn over costs U.S. companies over one billion dollars annually.

Attracting and retaining long-term clients is a powerful strategy for growing your business. Long-term clients are likely to feel more satisfied, are more likely to refer others, and are more likely to purchase additional services from you.

It's one of the largest costs in all different types of organizations, yet it's also one of the most unknown costs. It's employee turnover.