knowledge

With 10,000 people at Web 2.0 Expo, a curtain was pulled back to reveal the room adjoining the echo chamber.  With more people than Techcrunch subscribers, you had to ask, "who are these people?"  Oh, right, our markets and communities.  People of the web, perhaps with more zeal or entrepreneurial interest than people who "get their news from the web."  The diversity was really refreshing although after helping out on both the Socialtext and SuiteTwo booths, it was exhausting.

I have been reading this short book on knowledge management, by Carl Frappaolo, on and off since the Delphi Business Process Innovation Summit.

Knowledge Management (KM) refers to a range of practices and techniques used by organizations to identify, represent and distribute knowledge, know-how, expertise, intellectual capital and other forms of knowledge for leverage, reuse and transfer of knowledge and learning across the organization.

I wrote before about creating landing pages completely focused on the use of words that your customers use.

I've been working in the background the last few months with Jen McClure on the SNCR Research Symposium and Awards Gala, which took place earlier this week in Boston.

Ricardo Baeza-Yates joined Yahoo from the Center for Web Research in Chile in January 2006 and chatted about his plans for Yahoo Research on Yahoo's Search blog.

Question - If I need to target a specific region, is it helpful to have a domain from that country?

KNOVA Software, which describes itself as "a leading provider of Intelligent Customer Experience applications," has acquired a company that is also, according to the press release, among the elite in its field.