implementation

I have written a few times about the problems with putting flash on your site. It’s cool, and it’s sexy, but search engines want text rich sites, and movies and text rich content don’t mix. Recently, I came across a site that did a really nice job of talking about this issue, and that also provides some great Flash implementations tips if you do plan to put Flash on your site. Here are some of the key concepts:

Question: ERPs seem like a good idea, so why is return on investment so low?

Inadequate "as is" documentation Consider that you are the implementation Project Manager for a consulting firm and you have a client who has selected an ERP system.

Failed Internet-based, software integrations and implementations aren't new; incompatibilities between people, change resistance, new processes and technologies have always been a concern.

Recently, a company spent $25 million in CRM system's execution.

In all the years of managing projects from Sales Force Automation, Customer Relationship Management, Help Desk, Sales Quotation and Lead Tracking systems, and ERP Software, I have learned some key factors which, if always kept in check and balance, will lead you to project success.

No doubt we'll hear more on this one next week... drag and drop, click pin to open html file, embed mashup within web pages...

For the professional services person, some iterations of CRM may be confusing - many are slanted toward automating customer service operations.