emotions

It's a fact of life - if you want to succeed in business, you need to know how to interact and communicate effectively with your employees, business partners, vendors, prospects, and customers. As a small business owner, this might involve rapid shifting from one type of language to another. For example, how you'd explain your expectations to your employees might be different than how you'd convey these to your business partner or potential client.

The first rule for helping clients uncover and express emotions is to be observant. Watch and listen for signs that indicate what is going on inside of your clients. This requires that you be in the moment with them, and that you listen at level Three, were you are aware of your client and yourself. You will need to trust your intuition at times, since some of these signs will be subtle. At other times it will be very obvious. In Hypnosis we refer to powerful emotions during a session as an abreaction, which sounds like a bad thing, but is actually very theraputic and a sign you are doing good work.

In a symposium called "Integrating Mind, Body and Spirit in Medical Practice, researchers at Duke Medical Center investigated the role of anger, hostility, isolation and touch in our wellness. Here are some things you might like to know from Dennis Meredith's article, "It's All in Your Head: Healing Humanely," which reported on the conference.

"Anger kills," says Redford Williams, director of Duke University Medical Center's Behavioral Medicine Research Center. He references studies of cancer and cardiac patients. He has also authored the book, "Anger Kills".

Emotional intelligence means managing our emotions and those of others, and being able to choose appropriate action.