customization

Microsoft Great Plains has multiple customization options. You can use SQL programming from the back end, or VBA/Modifier to slightly improve end-user interface.

Microsoft CRM is designed to be customizable. However this is a new system and you may not be comfortable to do it on your own. In this small article we'll try to reassure you that you can do it or point to the right direction if you would like to subcontract it to professionals.

Microsoft RMS (Retail Management System) is a former SMS QuickSell and QuickSell2000 - retail management and point of sale application, which has headquarters solutions and is now owned and marketed by the Microsoft subdivision - Microsoft Business Solutions.

Microsoft Business Solutions Navision is main ERP application for European, Brazilian markets plus it serves vertical segments of the USA market, such as light manufacturing, POS, CRM. As our experience indicates - Navision implementation requires more customization and tuning in comparison to another mid-market ERP solution from MBS: Microsoft Great Plains. Our goal is to popularize Microsoft Business Solutions products and enlighten IT people to do customize Navision in-house.

Microsoft CRM customization techniques are very diversified and based on the whole spectrum of recent Microsoft technologies. The main terms you should know are: Microsoft CRM SDK 1.2 and Visual Studio.Net 2003. And of course you should be familiar with all the legacy internet technologies, such as HTML, XML, XSLT, JavaScript and be good C#/VB/Net developer.

Microsoft Retail Management (RMS) and Microsoft Great Plains are retail and accounting/ERP solutions coming from the same Microsoft subdivision - Microsoft Business Solutions.

Microsoft CRM is now on the scene and it is increasing its market share, due to Microsoft Business Solutions muscles and marketing strategy.

Microsoft Business Solutions Navision is one of four Microsoft ERP applications: Navision, Axapta, Solomon and Great Plains. Navision has huge market share in Europe and becomes more popular in US, especially for Manufacturing companies.