auditing

Over the last few years I have been a roving SQL Server DBA contractor and tended to work contacts in small and mid-size companies that involved organizing, documenting and then tuning/optimizing existing SQL Servers in those companies. I have noticed one very disturbing truth over the years; no one seems to document anything. In fact, I was usually thankful if I could find something or someone who knew the sa passwords on each SQL Server installation, let alone knew anything else about their setups.