Tuesday, November 5, 2024

Socket Communications Joins Siebel Alliance Program

Socket Becomes Partner and Successfully Integrates Bar Code Scanning Products With Siebel Business Applications Software, Provides a Portable Way to Enter Data into Mobile Handheld Devices.

Socket Communications today announced that it has joined the Siebel Alliance Program as a Platform Partner and has successfully validated the integration of its CompactFlash (CF) and Secure Digital Input/Output (SDIO) bar code scanner plug-in adapter cards with Siebel 7.7. Siebel Systems, Inc. is a leading provider of business applications software.

Socket’s line of bar code scanning products provides a convenient, portable and accurate way to enter data into mobile computers. Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With this validation, customers of Siebel Systems and Socket can now enter data into handheld applications on which Siebel business applications have been loaded in a much faster manner and with fewer errors than manual entry, thereby improving productivity and lowering total cost of ownership.

“Socket is partnering with Siebel Systems to provide Global 2000 companies with easy-to-use bar code scanning products that not only improve their ROI and are efficient, but also make it easy for the end user to collect and store data when out in the field,” said Kevin Mills, President and CEO of Socket.

Socket’s data collection products validated on Siebel business applications will allow users to scan information into mobile handheld devices servicing the medical, pharmaceutical, and field service industries. The addition of Socket’s plug-in bar code scanners to the Pocket PC already being used by mobile professionals will make it easier for sales representatives to meet the increasing legislative requirements to record the SKU numbers and lot or serial numbers of pharmaceutical samples or replacement parts. Scanning bar coded data into Siebel business applications additionally enables information to be conveniently stored in one location to improve relationship management effectiveness.

Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel business applications and validated partner solutions, Siebel Systems’ customers can pursue a best-of-class software acquisition strategy. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel business applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program.

CRMNewz focuses on business software strategies that provide competitive advantage by improving business decision-making, enhancing business performance, and maximizing the lifetime value of customer relationships.

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