ExtraSales Research Center (ESRC) reported that 80% of e-business owners are concerned with their possible online business partners’ reliability, and the security of future deals.
ExtraSales gathered its research by asking 754 online business owners from around the world about major problems they suffer with their online businesses.
“We are not surprised with the results,” said ExtraSales Project Manager Andre Sabano. “The issue is really urgent, because Internet is the space where entrance is open to everyone. There is no face control or identity card checking. That is why it is a favorable environment for cheaters of all kind.”
16% of the business owners questioned said that they weren’t very concerned with these issues. They seem to put more trust in technology and equipment.
48% said that they have already suffered different problems connected with business` insecurity. According to a press release from ExtraSales,
All respondents agreed that provision of secure and honest business relationships is not the each separate e-businessman`s concern, but it is an issue for the whole online community to think about and take appropriate measures. Some suggested creating a kind of “Declaration” or “Convention” however it can hardly be applied at online business field.
When asked about the possible solution, 92% respondents (694 business owners) answered that they would like to participate in special online business groups. They described a business community, which would be not for one and all, and not everyone will be allowed to become a member. The community must be a kind of guarantor of both good names of its members for a business owner and the businessman`s good name for other members. In addition, 71% respondents (535 businessmen) said it would be good to have an opportunity to make deals just inside the community. 88% (664 respondents) said they are even ready to pay a reasonable price for membership.
Other problems cited by business owners included discrepancy in legislations when dealing with foreign businesses, time zone differences, and problems with connection.
Chris is a staff writer for murdok. Visit murdok for the latest ebusiness news.