CentraView announced the upcoming release of the first feature-complete Java Open Source Contact Management, SFA and CRM software project.
“Virtually every business today looks to centralize contact and lead management, enable sales force automation, and optimize customer relationship management across the enterprise,” said Alan Rihm, CEO of CentraView. “From small to mid-sized companies who need a mature, feature-complete, turnkey software solution to larger enterprises or divisions who require a solid foundation on which to build, CentraView delivers. Our software bridges the gaps between low-end solutions that don’t scale, and high-priced, overly complex solutions that most companies can’t or won’t afford. We are very excited about the opportunity to provide a valuable solution and code base to the open source community, end users and our current and future strategic partners.”
CentraView’s software provides growing businesses with the ultimate “centralized view” of all customer and business information. Through an intuitive browser-based interface, CentraView delivers unparalleled “out of the box” functionality, ease of use, and limitless scalability. Built on the Enterprise Java (J2EE) platform and optimized for Linux and Windows environments, it leverages open source technologies such as Linux (RedHat Enterprise and Fedora), Apache Tomcat, JBoss and MySQL. The software includes integrated and powerful contact management, webmail and group scheduling, as well as document management, sales force automation, project management, customer service, accounting views and HR modules. The commercial version of CentraView also offers seamless synchronization with desktop PIMs. CentraView also plans to release a conduit to synchronize data with accounting packages including QuickBooks and Microsoft Great Plains.
IPR International, a leader in data protection and recovery, selected CentraView over Microsoft CRM. “After completing a thorough evaluation of both options, we chose CentraView,” said Jack Mullen, Senior Vice President of Sales, IPR International. “It was a combination of CentraView’s breadth of features, high degree of usability and lower total cost of ownership that made the difference.”
Made available under an open source license, CentraView will be available for end-users and developers to download and try or use at no cost. A commercially supported version of the software is currently available from CentraView that includes support for patches, upgrades, and telephone, email and web customer support services. Support packages will also be available for end-users, developers and channel partners.
“The CentraView Service Provider channel program will benefit considerably from our open source initiatives and continues to be our primary focus for distribution of CentraView On-Demand,” said Rihm. “Going open source
demonstrates an even deeper commitment to our partners by helping to drive wider scale adoption and community support for CentraView technologies.”
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