Tuesday, November 5, 2024

Google Click-To-Call Sightings

Another instance of the green phone icon appearing for some AdWords listings in Google search results has been reported online.

Threadwatch and numerous other sites have reported Google’s click-to-call icon being displayed again. New York City hotels seem to be the popular place for them this morning.

A Google query performed in Opera 9 TP2 and Internet Explorer returned the green phone symbol next to a listing for the Marriott Marquis Hotel.

Click on the icon, and an Ajax window opens as part of the listing. “Speak with now. Enter your telephone number.” appears atop a box where the number can be typed in by the user. Then, clicking the “Connect for free” button will generate a call to the advertiser.

Google said in its click-to-call help that it foots the bill for local and long-distance calls. Calls to a mobile phone may incur charges per the plan details for that phone.

Users have the option to save their phone number for future click-to-calls. Google noted it does not share the number with the advertiser or with anyone without consent. However, Google does retain the call details temporarily and will delete it “after a period reasonably necessary to operate, audit, and evaluate the service.”


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David Utter is a staff writer for Murdok covering technology and business.

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