In an effort to strengthen its information management software portfolio, IBM has signed an agreement to acquire middleware provider DWL for an undisclosed price.
“With this acquisition, IBM can now deliver the industry’s most comprehensive set of master data management solutions on the market, said Janet Perna, the general manager of IBM’s information management.
DWL’s middleware, which is developed on a Java-based platform, is made to gather customer data from different sources within a company. According to a press release,
DWL offers customer data integration middleware to help companies quickly and consistently leverage their customer data to help address business challenges such as regulatory compliance, optimizing customer relationships, or integrating data from mergers and acquisitions. This capability can give them valuable customer insight in transactions and day-to-day interactions, a key enabler of Information on Demand.
Today’s increased focus on optimizing customer relationships, as well as regulatory compliance and merger activities, has driven a new level of need for customer data integration solutions. DWL provides the most robust, real-time, transactional customer data integration solution in the market today, addressing the key challenge of delivering relevant, unique, customer information, both internally and externally. DWL technology is widely used among leading companies across the banking, insurance, finance, telecommunications, retail and manufacturing industries.
“Organizations recognize the need to put the customer at the center of their business processes and move away from traditional silos of information generated in various locations, or created by multiple customer applications providing different views of the same customer,” said John W. Baumstark, president and CEO, DWL.
“Customer data integration is a key enabler to achieving customer centricity and DWL has worked with IBM as a Strategic Business Partner in helping numerous organizations to create consolidated views of their customers,” he said.
The acquisition is subject to regulatory approvals and other customary closing conditions. The deal is expected to reach completion later this year.
Chris is a staff writer for Murdok. Visit Murdok for the latest ebusiness news.
