AT&T caught so much flak over burying their $10 DSL offer, that they made it easier to find. You just go past the giant displays for more expensive DSL, down and right to the corner of the screen and then click through to another page.
AT&T: $10 DSL Slightly Less Impossible To Get
There, they’ve saved you a step or two, and $5, if you qualify and notice the “DSL at even a lower price” link. The $10 DSL is the same speed as the $15 DSL older customers with proven loyalty get.
The idea behind the FCC’s requirement that AT&T offer a $10 per month DSL was to encourage broadband adoption among those still using dial-up. So it makes sense (begrudgingly) that only new customers would be eligible.
Those new customers can only order it online, too, and may or not get it then, according St. Louis Dispatch columnist Michael Sorkin, who was given a walk-through of the new and easier-to-find $10 DSL.
He recounts it this way:
A woman in south St. Louis County said the site told her she was not eligible. She called a company rep who said she was. But when her bill came, it was $14.99.
That’s not AT&T’s fault. It’s the Billing Ogre, who, consequently, is the one blocking access to the cheap DSL.
Hat tip to TechCrunch and Consumerist.
